Done Rightr Roofing

Frequently Asked Questions (FAQs)

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Contact Information

Telephone:
408-377-8777
Fax:
408-377-5502
Postal address:
1129 Longfellow Ave, Campbell, CA 95008
Email:
glenn@donerightroofing.com

Done Right, Inc. "The Name Says it All"  -  The way your green roof and solar energy system should be done the first time.

We Specialize in Environmentally Friendly "Green" Roofing, Insulation, Ventilation and Solar Energy

What we do....

Done Right specializes in Green Roofing and Solar Energy Systems for Residential and Commercial buildings. We are a full service green roofing, waterproofing and solar energy company.


Questions you should ask your contractor before starting any roofing or general carpentry job:

What is the history of the company's stability?

Done Right Roofing & Gutters started in 1991 and changed it's name to Done Right, Inc. in 2000. However, we have remained under the same ownership.  

 

Do you have a license number?

Yes, Done Right, Inc contractors state license number is 774962.

Classifications: C39 Roofing, C43 Sheet Metal and B General Contractor

You can check the status of our license on the contractors state license board website:  http://www.cslb.ca.gov/

 

Do you have workmen's compensation?

Yes, Done Right, Inc carries  workers comp.  insurance with State Fund. 


Do you carry liability insurance?

Yes, we carry $1,000,000.
 

Do you have auto insurance?

Yes, all of Done Right's trucks and vans are insured by State Farm.


Is the roof renewable?

Yes, Metacrylic can be renewed. 

 

How long will my new roof last?

Usually 25 years if not longer.

 

What kind of warranty do you have?

Done Right, Inc  offers a 15 year transferable warranty against defects in workmanship.

 

Do you have any type of payment policy?

Yes, 50% payment is due after  completion of 1/2 the job and the remaining 50% payment is due after completion of your job.  We accept credit cards.  We have 6 months same as cash on certain roofs.

 

Is a down payment required?

Yes. Done Right requires 10 percent or $1,000, whichever is less.

 

Do you have to remove the existing roof?

Not always.  It can be greener to leave it in place and install over it.  That is one less roof in the landfill. 


What is the smallest job you do?

We have a $80  minimum for repairs.  We do all types of repairs and maintenance on roofs and gutters.

 

Do you use sub-contractors?

Yes, Done Right  uses insured subcontractors.  We do use a roof tear off company, Genesis Roof Removal, for all our roof jobs.

 

Do you install skylights?

Yes, you pick them out and we will install them.  The best time to install a new skylight is during the installation of your new roof. We also install Suntunnels.

 

What type of gutters do you install?

We install steel 26 gauge gutters that are ready for paint.

 

Is a permit required for re-roofing?

Yes, most cities have attached requirements for various code compliance's to the final approval of any permit.  Done Right will secure the permit as required for re-roofing and will complete your new roof so that it will pass all final inspections of the roof itself.

 

What about clean-up?

Done Right's crews clean up during and after each job and haul away all debris.

 

Do you install insulation?

Yes, we are certified by Owens Corning for blown in insulation.


Do you install attic fans?

Yes, we can install electric and solar fans.

Our Goals are....


To provide and install the very best green product possible.
To make sure every customer is 100% satisfied.
To have a team atmosphere at work with employees.
To make the home more green and better for the environment.
To save you money on your energy bills.


Message From The President:

Green is here. We must all do our part to build smarter for the betterment of the planet. We always are looking for ways to increase green. We believe the flat roof can be a green asset with metacrylics. We believe the pitch roof should be better insulated and ventilated to be a green roof.

"Most contractors can use the same materials as we do. The difference is, company knowledge, understanding, and willingness to do a good job. We strive to put on 


the very best roof. We are very aggressive towards our employee's compensation, medical benefits, and vacation pay. Our company maintains a good safety record. We do not put any money towards "buying business" through media advertising such as the phone book, t.v. guide, billboards etc. If you are not satisfied, we will redo the job. Done Right Roofing & Gutters always looks for better ways to do things. "Our name says it all."

Glenn Lenker

President/CEO

Last modified: June 2011
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